REFUNDS FOR CLASSES/PROGRAMS/EVENTS: Satisfaction Guarantee! Longview Parks & Recreation is committed to offering quality service to everyone with our 100% satisfaction guarantee. If you are dissatisfied with your experience, use this form to notify the recreation office in writing prior to the second class to request a full refund. Refund Requests: Refund requests may be granted if the department is notified in writing three working days before the first class. Refunds are NOT available for one-day classes/events, team athletics, trips, or special events. All participant-initiated refunds are subject to the Recreation Manager’s, or designee’s, approval. Once approved, refunded fees can be applied to any current season activities, donated to our scholarship fund, or refunded by check or credit card within 20 days after approval. A $5 processing fee will be assessed to all refunds. PLEASE NOTE- CREDIT CARD REFUNDS CAN TAKE A MINIMUM OF 7 TO 10 DAYS TO PROCESS.